Refund Policy

Thank you for using FreeCamera.chat (“we,” “our,” or “us”). This Refund Policy outlines the terms and conditions under which refunds may be issued for any applicable paid features or services on our platform. By using our services, you agree to the terms outlined in this policy.

1. Free Service Basis

FreeCamera.chat operates primarily as a free service. Most features are available without any cost, and therefore, no payments are required or refundable for these functionalities.

2. Refund Eligibility

Refunds may apply only to specific paid features or subscriptions, if applicable. Refunds will be issued under the following circumstances:

- Technical Errors: If a technical issue on our platform prevents you from accessing paid features or services that you have purchased.

- Unauthorized Transactions: If unauthorized charges have been made to your account.

3. Non-Refundable Cases

Refunds will not be issued for the following:

- User dissatisfaction not related to a technical error.

- Failure to adhere to our platform guidelines or terms of service.

- Voluntary cancellation of paid features after use.

4. How to Request a Refund

To request a refund, please contact our support team at [email protected] within 14 days of the transaction. Include the following information:

- Your full name and email address.

- The date and amount of the transaction.

- A detailed description of the issue.

5. Refund Processing Time

Approved refunds will be processed within 7-10 business days. The refunded amount will be credited back to the original payment method used during the transaction.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective upon posting on this page. Please review this policy periodically for any updates.

7. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at:

Email: [email protected]